Vice President, Agency Services/
Director of Education & Training
April has recently joined FNTI as the VP, Agency Services and Director of Education and Training, bringing with her 18 years of title experience. She dedicates herself to providing the best service by improving and cultivating an environment where everyone is informed and educated on the title/closing process. She is always seeking the most current information available within our industry, engaging her peers and colleagues on new and different processes, communicating effectively with all parties to ensure that every consumer, client, and party involved understands with certainty that they are her number one priority!
Her goal is to make sure the process is very smooth. She focuses on building relationships with clients, working as a team, and realizes that every day presents an opportunity to learn something new! She believes you should focus on what is important, capture the good times, and develop from the negatives to give the best overall customer service experience to all clients.
“It is your WORK in life that is the ultimate representation of your true self. Work is a part of you – take pride in it as your clients will benefit greatly from YOUR work.”April is a homegrown, hometown girl. She is excited to share her love of the industry and hometown culture with her new husband Heath Roberts and her blended family. In her spare time, April enjoys working on the farm, spending time with family, and watching her children grow into beautiful, smart, compassionate people!